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Message to residents: A communication error resulted in bills being sent out by mail and e-mail on 08/31/2023 (Billing Date 08/30/2023 (Indicated on the top left of your bill)) with an incorrect amount due for the current billing cycle, to some CLCWA residents (does not include HCWCID156, HCWCID 161, or Commercial). Corrected bills are being processed and will be mailed out next week.  The corrected bills will be yellow, please disregard the previous bills and proceed with payment according to the yellow bills. If you are signed up for e-billing the corrected bills are now available online through the updated e-mail received with the Transmission Postmark date of 9/01/2023 (Indicated on the top left of the email) or through the “Pay Water Bill” portal above.

Water

 Welcome to

Clear Lake City

Water Authority!

We have provided water, sewer, and drainage services to the Clear Lake area since 1963. CLCWA strives to provide customers with: Excellent Customer Service, Superior Water Quality, and Environmental Protection.

Clear Lake City Water Authority

900 Bay Area Blvd.

Houston, TX 77058

281-488-1164

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ANOUNCEMENTS

Water and Sewer Rate Increase:

Your water and sewer rates increased effective November 1, 2022. For more information, please visit the "Rate Breakdown" page (link under "Customer Service" tab). 

New Payment Portal:

CLCWA has upgraded online payment services as of October 1, 2022. The new billing system is now available at the link above "PAY WATER BILL". The previous service has been deactivated. Your bill has been updated with your new account number please visit the new portal at the link above to register and set up payment services.

Please review the attached Billing Update Letter for a brief overview explaining the change.

GENERAL NOTICES

Safety Notice:

Utility workers should never enter your home for water or wastewater service.

Payment Options:

If you wish to make a payment we encourage you to use the following methods:

1. Online payment. Please use www.clcwa.org and select "Pay Water Bill" or “Pay Property Tax” at the top of the Home Page.

2. Mail in a payment.

3. In person. Credit cards are now accepted in person at the Office during normal business hours (fees will apply). When dropping off a payment, please use a payment envelope located at the drop off locations in the parking lot payment box or mail/payment slot to the far right of our front door. We request that you do not drop cash in our payment box or door slot. 

Setting Up New Service:

Applications for new water service or to set up automatic debit payments are on our website under the “Customer Service” tab above or available on the front porch of our main office and can be dropped in the mail slot. Please include a copy of your driver’s license and deposit. Customer Service can be reached at 281-488-1164 or email at customerservice@clcwa.org.

Public Information Requests:

Requests for public information may be delivered in writing as follows: (Identify the request with an appropriate title, description, and detail, so CLCWA may accurately identify the request and locate the information requested)

  1. In person at 900 Bay Area Blvd., Houston, Texas 77058;

  2. by mail at 900 Bay Area Blvd., Houston, Texas 77058; or

  3. by email at PR@clcwa.org.

                                                           

MUNICIPAL SEPARATE STORM SEWER SYSTEM (MS4) PLAN

                      A copy of  CLCWA's Municipal Separate Storm Sewer System (MS4) plan can be found here: 

UPDATES

SOCIAL MEDIA: UPDATE

If you do not have access to social media, copies of the most recent posts are included below.

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BOARD MEETINGS:

Please see the posted agenda for participation details. The next scheduled board meeting will be held in Regular Session on Thursday, October 12, 2023 at 7:00 p.m. The following scheduled board meeting will be held in Regular Session on Thursday, November 9, 2023 at 7:00pm.

**UPDATE:  Please see the agenda posted on the Board Information tab under the Information heading for updated meeting attendance information or follow link provided here. 

Due to COVID-19 meetings are held in person and by video conference.**

EXPLORATION GREEN UPDATES:

PHASE 1, 2, 3A, and 4 - HAVE BEEN COMPLETED

Phases 1, 2, 3A, and 4 have been completed and are open to the public. Phases 3B and 5 are currently pending completion.

 

Mowing Plan: Mowing has started on Phase 1, Phase 3A and Phase 4.  To give newly planted native grass the best chance to grow, please stay on the trails and off the grass areas. Dead tree and invasive plant removal has started.

PHASE 3B - 97% COMPLETE.

Turf establishment is pending. Reseeding will take place in September. To give newly planted native grass the best chance to grow, please stay on the trails and off the grass areas. The Phase 3B section is located in the Oakbrook West subdivision and borders between Diana, Torry Pines, and Penn Hills.

PHASE 5 - 96% COMPLETE - CLOSED TO FOOT TRAFFIC

Turf establishment is pending. To give newly planted native grass the best chance to grow, please stay on the trails and off the grass areas. The Phase 5 section borders between Seahorse Dr, Bay Area Blvd, Seakale Ln, Neptune Ln and Gunwale.

 

Please be extra cautious when any construction vehicles are working in Phase 3B or 5 and do not enter. 

For more information please visit the Exploration Green Detention Facility page using the link above

AREA SUPPORT

Flooding?

If you have experienced flooding, please see http://www.clcwa.org/educational/stormwater-flooding for reporting this matter.  This information is helpfule to evaluate trends in the area and investigate issues.

Please help us by clearing any leaves, pine needles, trash, and other debri from the storm sewer inlets, street drains, and gutters.  Keeping thes area clear will help drain streets faster.

How you can help.

Please do not put trash cans, bags, or other debri on top of meter boxes.  It interferes with the signal transmitting meter reads and can damage the equipment.

Clear Lake City Water Authority

900 Bay Area Blvd.

Houston, TX 77058

281-488-1164

Operating Hours

Come Visit

Mon - Fri: 8:00am - 4:30pm

Sat and Sun: Closed

For questions about your water bill or taxes, please call our main line during normal operating hours, indicated above.

For water or sewer emergencies, please call our 

24-hour Emergency Answering Service

Available 24 hours a day, 365 days a year, after hours and holidays through our main line at 281-488-1164

 **Please note the 24-hour answering service is unable to answer billing or tax questions. It is available to dispatch a CLCWA employee in the case of a water or sewer emergency.

CLCWA HISTORY

The Authority was created by House Bill 1003, 58th Legislature of Texas, Regular Session, on May 6, 1963 (compiled as 8280-280, Texas Revised Civil Statutes). The Authority was created to provide, operate, and maintain waterworks systems, sanitary sewer systems, storm sewer systems, and drainage facilities to serve land within its boundaries. The Authority operates under the authority of the Texas Constitution, Texas Revised Civil Statutes, Article 8280-280 and Chapters 49 and 51 of the Texas Water Code, as amended.

Clear Lake City Water Authority

2009 Storm Water Detention

 PowerPoint Presentation

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Contact CLCWA

900 Bay Area Blvd, Houston, TX 77058, USA

Phone: 281-488-1164

Fax: 281-488-3400

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