Clear Lake City Water Authority
900 Bay Area Blvd.
Houston, TX 77058

Phone: (281) 488-1164
Fax: (281) 488-3400
24 Hours: (281) 488-1164

Welcome to Clear Lake City Water Authority!

We have provided water, sewer, and drainage service to the Clear Lake area since 1963. CLCWA strives to provide customers with: Excellent Customer Service, Superior Water Quality, and Environmental Protection.

Important Updates 11/16/2020:

After an investigation and working with multiple city and county agencies, it has been determined that the Middlebrook fish kill originated from the El Dorado road expansion construction project. The contractor caused a water main break and it washed road construction materials through CLCWA’s storm sewer and into Harris County Flood Control’s (HCFCD) drainage ditch outfall near Cavendish (Middlebrook subdivision). Harris County is contracting with a professional environmental clean-up and remediation company for CLCWA’s affected storm sewer system and HCFCD’s drainage ditch. The water main break was repaired under pressure to prevent a contamination issue and the WATER SUPPLY IS SAFE TO USE.

Online payment fees for water bills only will continue to be waived, so please take advantage of it and pay your water bill online! Customer Service can be reached at 281-488-1164 or email at customerservice@clcwa.org. This does not apply to online tax payments.

Phase 3A is nearing completion and will be open to the public soon ahead of schedule! The Exploration Green Conservancy will start planting trees this fall when the weather cools off. To give newly planted native grass the best chance to grow, please stay on the trails and off the grass areas. We are anticipating this section to open to the public in November 2020.

Phase 4 began construction on 7/27/2020 and officially closed to the public while under construction. This section borders Fairwind, Neptune, Ramada, and Reseda. There will be some daily street detours on Neptune and 1-2 uniformed peace officers directing traffic and for pedestrian safety. Please be extra cautious when in the area. For more information please visit the Exploration Green Detention Facility page using the tab on the left.

Please help us by clearing any leaves, pine needles, trash, and debris from the storm sewer inlets, street drains, and gutters. Keeping these areas clear will help drain streets faster.

Scam and Possible Crime Alert

Reports are being received that people are knocking on doors and being told the water is not clean and needs to be tested, or they need to test the water for COVID-19. This is not true, the water is fine. We are not sure if it is a scam or attempted crime, but please use extreme caution. Do not let them in and call the police.

Announcements

  • Board Meetings: Please see the posted agenda for participation details.  The scheduled Regular Board meeting is Thursday, November 12, 2020 at 7 p.m. The following regular Board meeting is Thursday, December 10, 2020. Meetings are held at 900 Bay Area Blvd. in the Board Room and are subject to change, please call to verify.**UPDATE:  Please see the agenda posted under the Information tab and the Board for updated meeting attendance information.  Due to COVID-19 meetings are held by video conference.**
  • Community Project Updates CLCWA-Press-Release-Dec-2019-Community
  • Flooding? If you have experienced flooding, please see http://www.clcwa.org/educational/stormwater-flooding for reporting. This information is helpful to evaluate trends in the area and investigate issues.
  • Please Help! Please do not put trash cans, bags, or debris on top of meter boxes. It interferes with the signal transmitting meter reads and can damage the equipment.

Contact Us

For water or sewer emergencies, you can reach us 24 hours a day, 365 days a year by calling our office at 281-488-1164.

For questions about your water bill or taxes, please call our office 8:00 a.m. to 4:30 p.m. Monday-Friday.

**Please note the 24-hour answering service is unable to answer billing or tax questions.