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Customer Service

For Emergencies:
The 24-hour emergency answering service can dispatch a CLCWA employee after hours for the following problems (281-488-1164):
  • Water line breaks
  • Sewer manhole overflows
  • Sewer back-ups
  • Water quality dissatisfaction
  • Other hazardous conditions
To set up water service you have several options:
  • Come in during business hours.
  • Print out the APPLICATION (Adobe Reader 6.0 Required) online and mail or drop off the application.
  • Call and request an application to be mailed or faxed.
*The deposit for a homeowner is $25.00; if you are a leasee or renter the deposit amount is $50.00. Your request for service can not be processed without a completed application, copy of the account holders driver's license, and deposit in the form of cash, personal check, money order, or cashiers check.

Automatic Draft Payments:
Paying your water bill is easier than ever with our automatic payment program. By using the program, the charge for water and sewer service is automatically deducted from your designated checking account at no extra cost to you. We will need a completed AUTOMATIC DRAFT APPLICATION (Adobe Reader 6.0 Required) and a voided check returned to our office.

When your automatic draft is activated, you will see the message on your bill: 'Do not pay. Your account will be drafted.' Accounts are drafted approximately two business days prior to the due date shown on the bill. Until you see that message printed on your bill, please continue to pay the bill in your usual manner. If you have a question or problem with your bill, please call Customer Service as soon as possible. We will do our best to work out a solution quickly.

Mail Payments To:
      Clear Lake City Water Authority
      900 Bay Area Blvd.
      Houston, TX 77058


To discontinue service:
Please contact customer service.


Click HERE to download free Adobe Acrobat Reader. You must have version 6.0 or higher to view the applications.



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For problems regarding this site please contact the webmaster.

Last Update: 3/12/2008